Managing Problems & Decisions          Printable Brochure

Every organization is faced with issues and barriers to effectiveness.  These problems come in many shapes and sizes, from process breakdowns and machine malfunction to sales under-performance and employee competency issues.

The reality is that every organization faces such problems.  What separates the best from the rest is the ability to quickly analyze the problems and implement workable solutions. Successful people and organizations waste little time on fixes that backfire or solutions that are dead on arrival.

In the most successful companies, everyone is involved in problem solving, solution development and implementation at some level.  These organizations make a point to equip all employees with the tools needed to address issues correctly, to identify the root cause of problems, and to develop solutions that are sustainable.

This workshop is designed to provide you with those tools. You will follow a step-by-step process for quickly analyzing complex issues, moving to the root cause of problems, and defining solutions that can be implemented and supported by your organization.

Purpose:  To ensure that projects are solution-focused, and that root causes are clearly identified.
Key Topics:
• Root Cause Analysis
• Data Collection/Management
• Decision Making
• Brainstorming
• Stakeholder Management
• Project Decision Summary
Duration:  Eight Hours
Target Population:  Those responsible for ensuring the root cause of problems have been verified, and that solutions are clear, attainable and value-added.



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