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ROI Resources
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| Cambridge Consulting offers highly targeted services
designed to enhance your ability to ensure that your project
performance improvement initiatives are successful. We can help
you achieve performance development results that are measurable
and sustainable. Here’s how we do it: |
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Removing the Roadblocks to Performance Improvement |
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Every change initiative (including training, process development and PMO
installation efforts) faces a variety of operational and cultural hurdles.
In all performance management efforts such as project management or customer
service, potential problems abound.
The best training efforts can lead to little or no return on investment
if these barriers are not addressed in an organized fashion. Of equal
concern is the fact that each failed initiative makes successive
initiatives less likely to be successful (i.e., just like success breeds
success, so too does failure breed failure). Conversely, by addressing
these basic issues early in the life of the initiative, you can
significantly enhance the return on your investment.
Here are just s few of the systemic barriers that our approach helps you
to address: |
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Managing resistance to change
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Ensuring alignment between consequences and
desired behavior
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Managing the performance infrastructure
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Ensuring that the training is tailored to
the needs of the audience
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Ensuring that management is aware of and
supportive of the training initiative
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Measuring skill application
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Creating a direct and clear link between the
training being offered and the strategic and operational goals of the
organization
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Building awareness, ownership and commitment
to actual performance improvement
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Our Approach to Enhancing Organization (and project) Performance
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| Successful organizations don't do training...
This may seem like an unusual statement from a company that offers training and related services. Actually, Cambridge Consulting is a strong proponent of training as a part of a clearly defined organization effectiveness initiative:
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Consulting Element
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Critical Assessment Question
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1. Needs Assessment
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What core competencies are needed to
achieve the business results?
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2. Competency
Assessment
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What is the
level of competence with which these skills are currently being employed?
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3. Training
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How will we
develop the targeted skills to the right level?
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4. Application
Measurement
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How will we
know that people are using the skills that were learned?
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5. Results
Measurement
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How will we
know that the applied skills contributed to business results?
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6. Systemic Issue
Analysis |
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What factors
beyond training will impact skill application and results?
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7. Systemic Issue
Resolution
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How
will key systemic issues be resolved?
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Who We’ve Helped:
Click here to see the many
clients we’ve helped over the past 20+ years, along with case studies and
comments from some of our many satisfied clients With our comprehensive service capability we can help you with any or all of this process, depending on your specific needs. We work closely with you to assure that our services are adjusted to meet your exact requirements.
For more information, contact us at
webinfo@CambridgeConsult.com or call us at 401-782-9222 |
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