Ensuring Bottom Line Results...

ROI Resources  
Cambridge Consulting offers highly targeted services designed to enhance your ability to ensure that your project performance improvement initiatives are successful. We can help you achieve performance development results that are measurable and sustainable. Here’s how we do it:
Removing the Roadblocks to Performance Improvement

Every change initiative (including training, process development and PMO installation efforts) faces a variety of operational and cultural hurdles. In all performance management efforts such as project management or customer service, potential problems abound.

The best training efforts can lead to little or no return on investment if these barriers are not addressed in an organized fashion. Of equal concern is the fact that each failed initiative makes successive initiatives less likely to be successful (i.e., just like success breeds success, so too does failure breed failure). Conversely, by addressing these basic issues early in the life of the initiative, you can significantly enhance the return on your investment.

Here are just s few of the systemic barriers that our approach helps you to address:

  • Managing resistance to change

  • Ensuring alignment between consequences and desired behavior

  • Managing the performance infrastructure

  • Ensuring that the training is tailored to the needs of the audience

  • Ensuring that management is aware of and supportive of the training initiative

  • Measuring skill application

  • Creating a direct and clear link between the training being offered and the strategic and operational goals of the organization

  • Building awareness, ownership and commitment to actual performance improvement

Our Approach to Enhancing Organization (and project) Performance
Successful organizations don't do training...

This may seem like an unusual statement from a company that offers training and related services. Actually, Cambridge Consulting is a strong proponent of training as a part of a clearly defined organization effectiveness initiative:

 

 
Consulting Element   Critical Assessment Question

1.  Needs Assessment

 

What core competencies are needed to achieve the business results?

2.  Competency Assessment

 

What is the level of competence with which these skills are currently being employed?

3.  Training

 

How will we develop the targeted skills to the right level?

4.  Application Measurement

 

How will we know that people are using the skills that were learned?

5.  Results Measurement

 

How will we know that the applied skills contributed to business results?

6.  Systemic Issue Analysis

 

What factors beyond training will impact skill application and results?

7.  Systemic Issue Resolution

 

How will key systemic issues be resolved?

 
Who We’ve Helped: Click here to see the many clients we’ve helped over the past 20+ years, along with case studies and comments from some of our many satisfied clients

With our comprehensive service capability we can help you with any or all of this process, depending on your specific needs. We work closely with you to assure that our services are adjusted to meet your exact requirements.

For more information, contact us at webinfo@CambridgeConsult.com or call us at 401-782-9222

 

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