Team Effectiveness...


We know what it takes to make a team work well.  We also know that a plain vanilla solution probably won't work for most teams.  The fact is that, while the principles of team effectiveness are universal, how they are applied needs to be tailored to the individual situations and challenges being faced by each team (and organization).  This approach helps to ensure a better fit and greater ROI.

Cambridge Consulting has an array of proprietary support materials that we use to develop a customized solution for each client's team development needs.  In addition, we have a large partnership network that enables us to apply a wide range of resources and talent to address virtually any team development needs.

Below are just a few of our existing resources used to support fundamental team competency development.  these are in addition to the off-the-shelf training options described in this section.

 

Team Effectiveness Competency/Capability	Cambridge Consulting Tool/Content/Service
The ability to get everyone clearly focused on the same outcome	Project Scope Summary used to define outcomes, deliverables, success measures, constraints and assumptions
Getting the right people on the team	Team/Stakeholder Identification to ensure that the right people are involved in the effort
The ability to effectively move through the phases of the team development process	Principles of forming/ storming/ norming/ performing
Understanding what promotes or impedes strong individual and team performance	Human performance components
Making sound team-based decisions	Decision Making Process
Ensuring that the needs of key stakeholders are reflected in team decisions	Decision Matrix
Managing conflict within the team	Conflict management tools and techniques
The ability to ensure that the team is focusing its efforts on the root cause rather than the symptoms of a problem	Root Cause Analysis and Problem Definition/Analysis tools
Creating a map to achieve results	Planning and scheduling tools
Coordinating the efforts of team members	Hand-off management tools
Ensuring that team members get the information they need when they need it	Communication Matrix
Providing candid feedback	Constructive feedback guidelines
Promoting desirable behavior/performance	Positive reinforcement guidelines
Measuring team effectiveness	» Team Effectiveness Assessment » PM Insight